Returns & Exchanges
At Vibrant & Chic, we want your home to reflect your unique style; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery. All returned products must be in their original condition and packaging to ensure a smooth processing experience.
Initiate Your Request
Log into your account portal or visit our Returns Center to enter your order number and email address to start the process.
Prepare Your Package
Carefully pack your items in their original boxes with all protective inserts to prevent damage during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing