Frequently Asked Questions

Everything you need to know about bringing style to your home.

What is the average shipping time for furniture and decor?

Standard shipping usually takes 5-7 business days. For larger furniture pieces, please allow 10-14 business days for specialized freight delivery.

Do you offer international shipping?

Currently, Vibrant & Chic ships exclusively within the continental United States and Canada. We are working on expanding our reach soon.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Are your materials sustainably sourced?

Yes, we prioritize eco-friendly manufacturing. Over 70% of our wood products are FSC-certified, and we use recycled materials in our textile collections whenever possible.

What should I do if my item arrives damaged?

Please inspect your order upon arrival. If an item is damaged, contact our support team within 48 hours with photos of the damage to receive a free replacement.

Can I track my order in real-time?

Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.